A Mountaintop Escape doesn't have to mean roughing it! Booking your reservation through Wintergreen Resort ensures exclusive amenities that you can't get elsewhere. See all information in The Wintergreen Advantage.
When you come to Wintergreen, you are here to enjoy yourself and to relax, refresh, and rejuvenate. One key to relaxing is being comfortable and confident knowing your accommodations have been thoroughly and professionally cleaned and prepped
for your stay.
As part of Wintergreen Resort’s mission to maintain a safer, more comfortable environment for our guests and staff, we have instituted our Caring Clean practices throughout the resort. Caring Clean procedures and standards go beyond the general cleaning practices typically established for the industry. In addition to the obvious health benefits, a key reason we have adopted the Caring Clean protocols is so
you can have the peace of mind that will allow you to get the most out of your time here.
Lodging at Wintergreen Resort varies widely from studios to multi-bedroom condominiums, to large private
homes. All accommodations are privately
owned, feature different floor plans and offer unique décor. Our accommodations
owners have selected Wintergreen Resort to manage their properties
reservations, which provides guests choosing to reserve through Wintergreen
Resort the Wintergreen Advantage. Our Resort guests enjoy access to the exclusive
guest and member amenities, such as the Aquatics and Fitness Center, Devils
Knob Golf and Racquet Sports, and Devils Grill. Most accommodations are either near the Blackrock
Village Center or Devils Knob. Photos are intended to give you a general representation.
If you prefer a certain area on the mountain, please tell your reservation agent or add it in the notes section when booking online. See Lodging Areas Map below.
Blackrock Village Center
Features close proximity to retail shops, ski
slopes, The Edge Restaurant, Copper Mine Restaurant, Upper Crust Pizza, The
Terrace Café, The Market & Deli, Treehouse for Kids, and Discovery Ridge
Adventure Center.
Devils Knob Area
Offers close proximity to The Spa, Aquatics
and Fitness Center, Devils Grill, Devils Knob Golf Course, Devils Knob Racquet Sports facility, and Wintergreen Nature Foundation.
Please keep in mind, because of the mountain
topography and terrain, most units will have multiple stairs both exterior and
interior. If an ease of access or
limited stairs is requested, please be sure to discuss with your reservations
agent at the time of booking.
Lodging Areas Map Click for larger map
Reservation Policy and Information
Deposits:
All reservations require a credit card deposit of first night’s rate, due at time of booking; and full remaining balance will be collected at check-in.
Deposit and cancellation policies may vary for groups, special events and promotions.
Cancellation:
Deposit is non-refundable if reservation is cancelled less than 14 days before arrival or if you do not arrive as scheduled.
If cancellation is 14 days or more before arrival, deposit is refunded less $25.
Reservation (length of stay, package reserved, etc.) cannot be changed within 14 days of arrival.
No refunds are given for early departures or unused package components.
Wintergreen offers no guarantee of
weather conditions, or availability of activities and amenities.
Reservations:
All lodging rates include:
are subject to 10% resort fees which provides:
Complimentary access to Aquatics & Fitness Center
Complimentary access to Lake Monocan including exclusive Saturday access
Complimentary use of on-mountain shuttle service
Access to Devils Knob Golf (fees apply)
Access to Devils Knob Racquet Sports for Tennis and Pickleball, indoor and outdoor courts (fees apply)
Access to Devils Grill Restaurant
8 a.m. slope access on holidays and weekends in January and February
Free or discounted summer activities
24-hour front desk and switchboard services including activity and emergency notification
As part of our dedication to the preservation of the natural wildlife and landscape, a donation of $1 per night has been added to your bill in support of The Nature Foundation at Wintergreen (TNFW). TNFW is a non-profit partner that exists to encourage the understanding, appreciation and conservation of the natural resources of the Blue Ridge Mountains.
In supporting this organization you will help protect the beauty and environment of Wintergreen Resort. We hope that during your stay you will take to opportunity to visit the Nature Center and learn about the wonders
of the world where we live. For more information on our environmental efforts visit our website The Nature Foundation at Wintergreen.
We look forward to serving your needs and with your support, the natural beauty found at Wintergreen will be here for generations to come.
$4.95 per night InsuraGuest protection policy is added to each accommodation
In-room guest accidents, room damage, and theft of guest property can happen at any hotel. These risks could be excluded from commercial hotel insurance policies and are potentially the responsibility of each guest.
InsuraGuest alleviates the guest’s burden through a direct-to-consumer policy that
protects the hotel’s guest(s) while in their hotel room.
Reservation restrictions may apply including minimum stay requirements. Example (but not limited to) all homes require a two night stay or more.
Packages and promotions may not be valid for all unit types or for all dates.
Additional charges may apply seasonally for view and/or location.
Every effort is made to honor requests, however, we cannot guarantee specific location, view, bed configuration or in-room amenities.
Packages and promotions presented on this resort website and booking site are valid for individual resort guest reservations and may not be valid for group bookings.
All rates are subject to change without notice.
Check-In:
Check-in begins after 4 p.m. or as accommodations become available. We are happy to offer early check-in when your accommodation is clean and ready, so please stop by the front desk, located in the Mountain Inn, as soon as you
arrive. If your accommodation is not ready, you can pre-register and start enjoying the resort facilities.
Photo ID and credit card are required at check-in.
Reservation balance is due by credit card at check-in. AMEX, VISA, MasterCard and DISCOVER cards are accepted.
Credit or debit cards are also authorized at check-in for incidental charges - $20 per night. Any excess authorized funds will be released after your departure; it can take 3-7 days for your financial institution to release the
funds.
Cash is not accepted at check-in but may be substituted at check out. Checks are not accepted.
Guests must be 21 or older to reserve or check-in to resort accommodations.
Check-Out:
Check-out is 11 a.m.
If you would like to extend your stay, please contact the front desk the morning of your departure. We will do our best to accommodate your request.
More Need to Know:
Due to the natural terrain of the
resort and internal grade changes in each building, hills and stairs are
inevitable. Most units have multiple stairs indoors and
outdoors. If an ease of access unit is required, please advise the
reservation agent during the booking process so they can assist with
choosing the perfect location.
Wintergreen Resort managed rental accommodations are all
non-smoking, which includes e-cigarettes, and vaping. A minimum of $500
fee will be assessed to guest if evidence of smoking is discovered inside
any unit.
We are unable to allow pets in Wintergreen Resort managed rental accommodations. A minimum fee of $150.00 per night will be assessed if a pet is discovered in the rental accommodations.
Motorcycles and motorhomes are prohibited.
Outdoor grilling is not available at rental units and homes.
Rollaway beds, cots and sleeper sofas are not available in rental units.
Portable cribs and high chairs are available at no charge.
Parking space at the rental unit is limited to 2 vehicles with the exception of Eagles Court and Dobie where 1 parking space is provided. Overflow parking is available at Wintergarden lot.
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